Privacy Policy

1. Introduction

Welcome to Errange Marriage (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website at errangemarriage.com (collectively, the “Platform”).

Please read this policy carefully. By using Errange Marriage, you agree to the practices described herein.

2. Information We Collect

Information You Provide Directly When you register and use our Platform, we may collect your name, email address, phone number, date of birth, gender, nationality, location (city/country), religious background, photos and videos uploaded to your profile, preferences and filters (e.g., sect, profession, education), and messages sent through the Platform.

Verification Information To maintain a safe community, we collect selfie images used for identity verification. These are used solely to confirm authenticity and are not shared with other users or third parties.

Automatically Collected Information We may collect device information (device type, operating system), IP address, app usage data, log data, and crash reports to improve performance and security.

Payment Information If you purchase a premium plan, payment is processed through secure third-party providers (e.g., Google Play, Apple App Store). We do not store your credit card details on our servers.

3. How We Use Your Information

We use the information we collect to:

Create and manage your account
Match you with compatible profiles based on your preferences
Verify your identity and prevent fake or fraudulent profiles
Enable communication between matched users
Improve, personalize, and develop our Platform
Send service-related notifications (e.g., new matches, messages)
Respond to your inquiries and provide customer support
Enforce our Terms of Service and community guidelines
Comply with applicable laws and legal obligations

We do not use your data for advertising purposes, nor do we sell your personal information to third parties.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following limited circumstances:

With Other Users: Your profile information (name, photos, bio, preferences) is visible to other registered members. You control what information is displayed.

With Service Providers: We may share data with trusted third-party vendors who assist in operating our Platform (e.g., cloud hosting, analytics, customer support), bound by confidentiality agreements.

For Legal Compliance: We may disclose information if required by law, court order, or governmental authority, or to protect the rights and safety of our users.

Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction. We will notify you before such a transfer occurs.

5. Data Security

We take your privacy seriously. Errange Marriage uses modern encryption protocols and industry-standard security measures to protect your personal data. Key privacy features include:

Screenshot Prevention: Screenshots within the app are disabled to protect user privacy.
Encrypted Messaging: All in-app communications are encrypted in transit.
Selfie Verification: Protects users from fake and deceptive profiles.
Report & Block: Users can report or block anyone who makes them uncomfortable.

While we implement strong safeguards, no system is 100% secure. We encourage you to use a strong, unique password and keep your account credentials confidential.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at info@errangemarriage.com. Upon deletion, your profile and messages will be removed within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Delete your account and personal data
Restrict or object to certain processing activities
Data Portability – request a copy of your data in a portable format
Withdraw Consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@errangemarriage.com.

8. Children’s Privacy

Errange Marriage is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has registered, we will promptly delete their account and associated data. If you believe a minor is using the Platform, please report it to us immediately.

9. Third-Party Links and Services

Our Platform may contain links to third-party websites or services (e.g., app stores, payment gateways). We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies independently.

10. International Users

Errange Marriage serves a global Muslim community. If you are accessing our Platform from outside Pakistan, please note that your data may be transferred to and processed in Pakistan or other countries where our servers are located. By using our Platform, you consent to this transfer.

11. Cookies and Tracking

Our website (errangemarriage.com) may use cookies and similar tracking technologies to enhance your browsing experience and analyze traffic. You can control cookie preferences through your browser settings. Our mobile app does not use browser cookies but may use device identifiers for analytics.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or an in-app notification. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Errange Marriage 📧 Email: info@errangemarriage.com 🌐 Website: errangemarriage.com

Errange Marriage is built on trust, faith, and respect. We are committed to safeguarding your privacy so you can focus on finding your life partner with peace of mind.